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What our Customers Say

Hello Pauline and Beryl,

Although a little while ago, I thought I should thank you for your help in completing my order.
Delivery was vey quick, next day actually - the 18th February.

Eric Boyt
(2/3/11)

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Hello,
I had the pleasure of ordering some sweets from your website and what a delight in receiving them so quickly and tasting them for the first time! I love the stripey little bags and it was pure heaven to eat. It brought back memories of childhood. In fact my 10 year old daughter immediately took a liking to them and well, I have to order more as she has consumed all my cinder toffee - I love the bite sozed shapes and now she's working on my lemon balls! And all this started by trying to find 1930's sweets for her school project - I was looking for sugar mice and got distracted with all the other sweets on your web site. It was hard not to order everything, the pictures and description are so wonderful.

Good thing your shop is not nearby - I would be there evry day!

Many thanks

Carol Reeman

p.s. I love the personal touch, my sweets were packed by Beryl. Tell her thanks.
(12/2/11)

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Just wanted to say thank you for sending my order so promptly! It arrived a short while ago in perfect order. You had kindly called me to say that there was a slight delay but you actually sent it out much sooner than expected and I appreciate that. I would certainly recommend you. Now I just have to try not to eat all the sweets myself before my Dad's birthday next week (most of them are supposed to be his birthday presents!)
Many thanks again,
Kind regards
Sonja
(4/6/10)

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Dear friends,

Toffees ordered for partner who was born close to Walker's premises in Stoke-on-Trent, and who, like yourselves, mourns the demise of Callard and Bowser. Feel confident that she will enjoy them. Pleased to confirm order safely received by this morning's post. Excellent service. Many Thanks.

Kind regards,

Alan Miller
(13/02/09)

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Thank you so much! My order arrived so promptly the chocolate could have
melted!! What brilliant service - thank you so much again. I'll make sure I
use Sugarboy in the future when I need special sweets!

Kind regards

An extremely happy Jacqueline Peacock
(13/12/08)

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I would just like to thank you for the very quick and effcient delivery and your service is fantastic.
Thanks again,

Amy Parry
(14/12/08)

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Hi, just wanted you to know that I got the Jelly Babies and you made a perfect choice. they are delicious! I'll be ordering more soon, thanks agin.

--Brian
(9/09/08)

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Hello

I ordered a selection of liquorice sweets from you online yesterday and couldn’t believe it when they arrived today. Many thanks for your super fast service. The sweets are wrapped beautifully in the little bags.

Thanks again, will be back for more when I have other presents to buy!

Sarah J
(2/07/08)

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To all at Sugarboy

I would just like to say a very BIG thank you for getting my order to me so quickly! Absolutely first class service!

Kind regards
Sasha Bateman
(4/06/08)

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Good Afternoon Sugar boy,

I would just like to thank you for my speedy order again, and I just like to
say its always nice to receive your hand written notes, its a nice touch and
keeps in personally and friend, and not faceless like some of the other
bigger company's who just want your money.

Please keep it like this way and never change.

With kind Regards

David Wildman-Whitten
(17/04/08)

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Hi

I recently placed an order for a number of items and just wanted to say that they arrived over the weekend and I was not only impressed with the delivery of the items but the packing and personalised message on the comp slip.

The sweets are lovely and you cna be sure that I will be placing a new order for more quantities very soon.

It's really nice to get great customer service in this non personal Internet environment but you have overcome that.

Thanks very much from a new customer who will be returning and recomending you to others

Many Thanks

Graham
(07/04/08)

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Just a note to say thank you very much indeed for taking so much care and attention over our fudge. My Mum told me you’d gone to the effort of mocking up the size of our favour boxes to ensure you could work out the correct amount of fudge – such service is very rare today, and I would not hesitate to recommend you to others. The fudge has arrived safely, and I’m sure our guests will enjoy it at our wedding on Saturday!

Kirsten
(23/03/08)
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Just to let you know I placed an order not long ago which was handled by Beryl . I was very happy with the service and the sweets especially the courtesy call I recieved to inform me that one item was out of stock. I shall be placing another order very soon and look forward to a long and happy relationship with the Sugar Boy. at last someone who knows what they are doing and does it properly!

Thanks very much
Diana
18/1/06
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Love your sweets, usually order buttered brazils for my mum as she loves them and you can't get them in many places.

Lynn 10/1/06

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I would like to say how great your web pages are, they are attractive, easy to read and very comprehensive. They are a joy to peruse.

Josephine 16/1/06

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What a fantastically fast service, I only ordered these yesterday and they arrived this morning, thank you very much I will recommend your company to friends.

Doug Harper 7/1/06

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About 2 days ago someone told me how much my nan loved Pontefract Cakes if I could find them. A quick search on the net gave me your web site. I ordered them thinking it was too late and expecting them to arrive after Christmas. they arrived today. What marvelous people you are! Thank you so much fo rthe truly wonderful service.

Debbie 23/12/05

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I stumbled across your web site after much handwringing on various websites and I must say that you lok like a very organised and people friendly business. I particularly like the fact that you operate out of proper shops.

I know that you supply Kola Kubes but the question is are they authentic? In other words do they have CHEWY CENTRES? (Ours are indeed authentic and have the chewy centres - Sugar Boy) Please forgive me if this is coming across as the ravings of a sweet lunatic but you would not believe the incompetence that I have had to deal with.

If you can answer yes to that question and provide a steady supply on demand along with lemon bonbons, peanut brittle, sweet peanuts and a few others then I will be eternally grateful and you will get lots of businees out of me.

D Walker 14/12/05



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Dear Beryl

I just wanted to thank you for giving such prompt and friendly service.

Wilco mints are my absolute favourite sweets but for years I searched in vain for them. Now I know you have them and I drag pounds of them back to Canada after each visit to England. I know that we gave you very little time to fill the order and get it to us so I wanted to send a personal thank you for the extra effort you went to in order to make ME happy!

Barbara, Brightlingsea

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Hello Sugarboy

I just wanted to thank you for the excellent service you provide - I ordered sweets for my father on the Sunday afternoon and they were delivered to him with a perfectly handwritten note first thing on the Tuesday - he was delighted and I am more than impressed!!

Thank you so much, Elaine, Airdrie, North Lanarkshire.

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I received my floral gums this morning and cannot believe the excellent fast service!!

I only ordered them yesterday!! I am tucking into them right now and enjoying every one!

I will definitely be ordering from you again.

Kind Regards,

Ellen, Lancaster.

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Thanx.

My sweets have arrived safely, yummy. The wait has been worth it, my wife has taken one bag of tiger nuts to work with her. My mother-in-law has taken half of my sweet tobacco, my father-in-law has taken most of my clove balls, first time for them, they are sorry but they were gorgeous. Just as well I hid the other bag of tiger nuts and the cinnamon balls (the black
ones)

cheers
Mick, Sunderland.

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They arrived, very well packed, and then repacked by Australian quarantine, I hope they did not steal any!??? I was impressed with your service and will be using you again, many thanks.

Michele, Australia.

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Order received super fast as usual and great sweets also ,as per usual. Many thanks and special regards to Beryl and Claire,

Thank you all,

Lorraine, Bangor, North Wales.

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Dear Sugarperson,

I just wanted to let you know that my order arrived safe and sound today. Thank you so much for the prompt delivery.
The smell when I opened the box brought back memories.I look forward to doing business again with you soon.

Warm wishes,
Fiona, Glasgow.

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I love my sweets!!!! I got my first order from you very promptly this morning and called you and spoke to a very nice girl. The bags are great, lovely striped bags like I had when I was little. I'm only in my 30s but am disabled with osteoporosis. Your order this morning really made my day.

All the sweets are like I remember them. I have tried companies before and they don't come close to you. Amazingly your sweet tobacco>! is like the one I remember. Have spent quite a few pounds finding the same sweet tobacco, it was awful, just cocoa no sugar! Mind you the garden birds liked it. They can stick to peanuts from now on, they're not having one strand of mine from you! The !!<dates are gorgeous too, never heard of them before, but they tasted better
than I could imagine them.

Another thing that is really nice about your company is the personal touch you give your customers, a friendly cheerful voice on the telephone, no daft music for ages and automated voices and the handwritten note [thank you Beryl] with a smiley face. I will be emailing your address to friends and family, thank you very much,

Lorraine, Bangor.

P.S. please feel free to use this email for other customers to see what great sweets and service you all supply!

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